Delete your OffMaps account

Русская версия

In the app

1. Open OffMaps.
2. Go to Profile.
3. Tap Delete account.
4. Confirm the deletion.

The account is deleted immediately.

Without the app

Send an email from the address your account is registered with to support@offmaps.ru with the subject “Account deletion”. We will delete the account within 30 days and reply when it is done.

What is deleted

• Sign-in to the account stops working immediately.
• Your phone number, username, profile photo, bio, city, birthday, vehicles and password are erased.
• Your email is erased and can be used to register again.
• Meetups you organised are removed from public view.
• Your participation in other people’s meetups, your download history and your favourites are deleted.

What is kept and why

• Routes you uploaded or published are transferred to OffMaps. They stay available to other users with their tracks and photos, but are no longer linked to you.
• Reviews and ratings you left stay published under your first and last name (without your profile photo). Your name and surname are kept only for this purpose.
• For security and abuse prevention we keep an account record (an internal ID and dates; the only personal data in it is the name and surname shown on your reviews) and moderation records (reports about content).
• Technical logs and backups are kept for the period stated in clause 7.3 of the Privacy Policy and then deleted.

For more about how we process data, see the Privacy Policy. Questions: support@offmaps.ru.